Create your account quickly and start exploring right away—no long forms or waiting times
Online-only Australian-based support keeps our costs down, passing savings to you.
Our Australia-wide network will keep you connected.
Chat with Australian-based experts in the iTel app or on our website.
Ready to sign up for easy and reliable internet?
Once we have your order, we’ll do all the heavy lifting and start processing your order straight away!
Typically, we see services connect within the hour, but it can take up to 24 hours. We’ll let you know (via email) once you’re ready to go.
At ITel, we pride ourselves on speed and simplicity, allowing eligible users to connect as quickly and as easily as possible. Unfortunately, this means that we are unable to service certain complex connection or technology types, including, but not limited to, premises on the Opticomm network, and premises that require a Fixed Wireless connection.
Yes — but only once your ITel service is up and running. We’d hate for you to cancel it too early and have no internet!
Our Perth-based live chat team is available Monday to Friday, 9am–5pm (AWST), 12pm–8pm (AEDT). If you need help outside of these hours, our customer service chatbot offers a range of self-serve options.
You can also manage your account and service anytime using the Buddy Telco app.
